Job review from Gloria in Huntington, NY 11743 on 11/16/19
Our Overall Service
Once the plans were finalized, Paul and his crew started quickly on the job. They showed up on time each day and worked diligently. Paul was sensitive to the fact that I was expecting my daughter on November 25th, and it was clear that he made every effort to get the job done fast without cutting corners. I'm a bit of a perfectionist and like to understand the installation process. Paul was beyond patient with me- always taking time to address my concerns. He constantly made himself available to me; both in the evenings and on weekends. I appreciate this so much knowing that he has a big family of his own. Paul was able to complete the job in less time then promised- and I am so grateful because my daughter made a surprise arrival on November 7th!
Call Representative
Denise In the office was helpful with communicating our payments and was always prompt in getting back to me.
Sales Process
We first met with Eric, who helped us address basement flooding and leaking rain water from our cellar windows. He was patient, knowledgeable, and was able to answer all of our questions. He was kind and through, spending a great deal of his time to educate us about our options. Together we made a plan that fit out budget to ensure that water is never a problem in our basement again.
Our Installation Crew
I appreciate how quickly the crew was able to get started. They worked efficiently and were respectful of my home; cleaning up after each day of work. So far we haven't had any issues with water leaking and it's been a relief to no longer worry when it rains.
The Cleanup Process
Great job!
What type of work did you have done:
Basement Finishing
(Salesperson) Eric and (Production Foreman) Tim were a pleasure to work with!