Sent an inquiry to the company and heard back from a representative within 15 minutes. Came to my home same day and prepared a very thorough diagram of my home, answered many questions, and took many pictures. Waiting to see if they can fix my problem but their employee Gabriel was very thorough and polite. Hope to do business with them.
Jared L. of Lynbrook, NY
Thursday, June 14th
Very helpful! Great customer service I strongly recommend!
Julia J. of Franklin Square, NY
Wednesday, June 13th
Healthy Basement Systems knocked it out of the park. Excellent customer service!
Jonathon W. of Franklin Square, NY
Thursday, July 26th
All I can say is Excellent from start to finish. Everything was explained and they did a excellent job. Denise was informative and knowledgeable. The installation crew was great, everything was excellent. After last nights storm I can confidently say that my basement does not leak. I just cannot believe the difference in the cellar enviornment; no more musty small, no water, excellent all around.
Ellen B. of Malverne, NY
The office was informative and knowledgeable. The installation crew was fabulous! Courteous! Neat! Excellent communication skills!! Excellent from start to finish-- explained everything and did and excellent job!
Ellen B. of Malverne, NY
I read an ad for Healthy Basement Systems in a magazine. I gave them a call and they told me the pricing for the job and it was very reasonable. The work was professional and the crew was respectful and very informative. Very awesome job.
Dino M. of Malverne, NY
Friday, May 18th
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My experience with Bill Simones healthy basement system was so professional, starting with Linda, the receptionist who was so kind and professional and personable to Scott Tripp who made sure to call before appointment and being punctual He was extremely knowledgeable, going up and beyond to investigate potential problems in crawlspace. He patiently explained what type of problems could occur and solutions for them. His equipment was immaculate and he wore mask at all ttimes while he was here. I would highly recommend this company as they are a pleasure to work with. Thanks so much!
Karen L. of Malverne, NY
Monday, November 9th
I am 100% satisfied. I no longer worry every time it rains. I can sleep at night.
Evan G. of East Rockaway, NY
I was very pleased with the entire Healthy Basement System experience. The office staff was courteous and helpful the salesman was great! The work crew was on time and cleaned up well. I am one satisfied customer!
Gary & Corrine S. of East Rockaway, NY
Tuesday, December 6th
I was so very impressed with Healthy Basement Systems. From Todd the sales person to the entire crew. I am so very thankful and pleased. Healthy Basement Systems came to help me and they did just that. I will be sure to pass their name on! Thank you Healthy Basement Systems...Thank You!!!
Pat F. of East Rockaway, NY
I saw your ad in Clipper magazine. The ad was certainly on point. The representative was professional and knowledgeable. The crew came on time and the cleanup was satisfactory. They seem to genuinely care about their customers.
Pat F. of East Rockaway, NY
Friday, May 18th
I found Kenneth Ruddick to be a superb salesman for Healthy Basement Systems. The time that he has been to my home, Kenneth was always kind, polite, respectful, very professional, caring, helpful, and he answered all of my questions.
When I told Kenneth that I would have Carlos and his crew to help with my crawlspace and basement, I found the crew to be excellent- the best workmanship since I’ve lived over 34 years in my home.
Kenneth even came back to my house to put back the belongings in my basement with Abraham the helper.
Gary S. of east rockaway, NY
Wednesday, January 12th
The office staff was very helpful. I was impressed with your rating from the Better Business Bureau, The crew worked diligently and the clean up was very good. Your crew and personell were very courteous.
Burton K. of Island Park, NY
Monday, November 7th
The office staff was courteous and made an appt. rather quickly. Richard Alexander came to my house and I was very impressed. The presentation was great and the video answered all the questions. I believed in the science behind the product. I was able to schedule the work to be done within 1 week. Deon and his crew arrived on time and had the job finished within 1 day. They were very professional and cleaned up leaving no mess behind.
William D. of Island Park, NY
Monday, December 23rd
As always, service technician was on time. He has been here a few times and is always very courteous and informative.