Testimonials for Healthy Basement Systems

We have used your company for our church buildings. Sales representative was great and very detailed. Our previous experiences with your company have all been great. Great team of people. Very knowledgable and courteous. 

Mike Alexander was thorough and professional. We chose Healthy Basement Systems because of the information supplied in the literature. 

Very satisfied & the installation crew was very well trained.

Healthy Basement Systems has a terrific staff and customer service. I chose to go with them over any other basement water proofing company for many reasons such as our past experience with them, the awray of products that they offer, and the friendly installation crew that we deal with in person. From the salesperson to the field tech, it was a great experience through a very stressful time.

When Ryan came to the house to do my annual service, I do want to let you know he's absolutely awesome! He was very helpful, he explained everything to me. I felt so much better, and he was worth every penny that your annual fee charged, and I just wanted to say thank you again for sending him. Super nice young man and he knows his stuff, and he was very efficient, very professional, and again he made me feel so much more comfortable about the whole situation with the second battery and a third battery...I needed batteries to my batteries to feel secure, but he made me feel so much better. So thank you again, and please let him know I called to say, "Thanks!"

We've had two heavy rain storms since the installation and everything works great!!!

Extremely helpful, very good presentation. Your technology and price was attractive. I am completely satisfied.

The presentation was very well done. The installation crew, the office staff and everyone we spoke to there was courteous and helpful. We needed something ASAP and they accommodated us.The clean up was thorough everything was great.  My husband and I were very pleased.  Good honest, job. It's nice to see a company and people like this still exist. Job well done Healthy Basement Systems.

When I called the office the staff was very courteous and helpful.  The sales rep Todd came to my house and was very thorough when discussing the different pumps and really knew how to fix the issue.  The installation crew showed up on time and finished the job in one day.  I would recommend Healthy Basement Systems to anyone looking to waterproof their basements.  

The office staff was very courteous.  I was able to set an appt quickly.  Lee Santo the sales rep was extremely knowledgable and had an excellent presentation with an indepth video.  The crew arrived on time and worked fast without taking too many breaks.  They were very professional.  I would recommend Bill Simones Healthy Basement Systems to anyone who needs to get a waterguard or any pumps put in their basement.  

Words can't do justice the phenomenal job that thos company delivers. The cost and timely job was worth it. The crew was courteous and and informative. My husband and I were very pleased. Good honest job. Nice t osee company and people like this still exist.

The crew was very polite and professional. Richard Alexander was polite, professional, and patient in explaining your products. I appreciate Bill Simone's approval for the special pricing on my job

Service Technician arrived on time and was very pleasant. Prepared and informative.

Michael Alexander was incredibly professional. I felt an instant trust from him. I read about Healthy Basement Systems on the internet and thought the presentation was very inviting. I have used a large competitor of yours for another job but found your company to be more professional. Steve, Jorge, and Brian were so good and courteous. The cleanup was perfect. I have never been more impressed by non-owner laborers. They were so nice and meticulous in their work. You can see they liked what they do. I know they have no equity in the business but their disposition and work habits were as if they did. Great, great experience. 

Bill Simone’s Healthy Basement Systems recently completed two projects in our Huntington home. It was a wonderful experience from beginning to end.   We first met with Eric, who helped us address basement flooding and leaking rain water from our cellar windows. He was patient, knowledgeable, and was able to answer all of our questions. He was kind and through, spending a great deal of his time to educate us about our options.  Together we made a plan that fit out budget to ensure that water is never a problem in our basement again. I appreciate how quickly the crew was able to get started. They worked efficiently and were respectful of my home; cleaning up after each day of work. So far we haven’t had any issues with water leaking and it’s been a relief to no longer worry when it rains.   After the work was complete, Eric introduced us to Paul for an estimate for finishing the basement. My husband and I liked him from the start, he listened carefully to our vision and was able to create a draft of our dream basement. He worked quickly to get us an estimate and we appreciated the transparency of the cost of each step. He was able to provide us an itemized list of the cost of supplies and installation. He worked with us to keep us under budget without compromising our ultimate goals. For example he suggested we run rough electric and plumbing for a future bathroom and bar. It’s exciting to know that those are projects we can easily add in the future.   Once the plans were finalized, Paul and his crew started quickly on the job. They showed up on time each day and worked diligently. Paul was sensitive to the fact that I was expecting my daughter on November 25th, and it was clear that he made every effort to get the job done fast without cutting corners. I’m a bit of a perfectionist and like to understand the installation process. Paul was beyond patient with me- always taking time to address my concerns. He constantly made himself available to me, both in the evenings and on weekends. I appreciate this so much knowing that he has a big family of his own. Paul was able to complete the job in less time then promised, and I am so grateful because my daughter made a surprise arrival on November 7th!   The crews that worked with both Eric and Paul were excellent. They were polite and worked very hard, taking pride in their work. Denise in the office was also very helpful with communicating our payments and was always prompt in getting back to me. In addition to being professionals who do excellent work, the staff are genuine and kind people. My husband Rob and I couldn’t not be happier with our new basement.